‘’Ranch & Boats’’, AUTOPRAONICA MRŠA, vl. Davor Mrša
– respects the privacy of visitors to its website, especially their rights regarding the automatic processing of personal data. Therefore, we have formulated and implemented a policy of full transparency with our customers regarding the processing of personal data, their purpose and the possibilities to exercise your legal rights in the best possible way.
These General Terms and Conditions are an integral part of the contract between Ranch & Boats, “AUTOPRAONICA MRŠA”, vl. Davor Mrša.,Braće Ćirila i Metoda 10, 22211 Vodice, OIB: 17048905933 (below written as Ranch-and-boats.com) and the buyer / client and defines the rights and obligations of all parties involved.
2. Cookies and online technologies
As on many other websites, our website may use “cookies” or other technologies to assist us in delivering content specific to your interests, processing your reservations or requests, and / or analyzing your forms. visits. Cookies by themselves cannot be used to reveal your personal identity. This information identifies your browser, but not you, on our servers when you visit our site. If you want to remove or block cookies at any time from your computer, you can update your browser settings (learn how to block cookies in the browser’s “Help” menu). We may also collect information using “pixel tags”, “web beacons”, “clear GIFs” or similar means (collectively, “pixel tags”) that allow us to know when you visit our website and to understand how you communicate with emails or advertisements.
3. Protection of children’s personal data
Ranch-and-boats.com advises parents and guardians to teach their children the importance of responsibility when working with personal data on the Internet. Ranch-and-boats.com does not want to collect and does not intend to collect personal data of persons under 14 years of age. All collected data will not be used or transferred to a third party, except in cases involving promotional games on the Internet. Such information required to contact persons via the Internet will be used, without parental consent, only as a direct response to the child’s request and will not be used for any other purpose. We do not collect personal information for the purpose of contacting individuals outside the Internet, except in cases involving reward prices, and only then with parental consent. We do not disclose any personal information to third parties without parental consent; We do not allow children to publicly disclose or in any way distribute personal information sent to us as contact information without parental consent, nor do we encourage children to participate in a contest or other activity to disclose more information needed to participate in that activity. In cases where a child under the age of 14 qualifies for the competition, we first ask that the child concerned obtain the consent of a parent or legal guardian, as well as send the e-mail addresses of their parents or guardians. In the event that a child under the age of 14 is the winner of the prize draw, parents or guardians are notified by email, telephone or in writing. Children’s personal data will be deleted from our database if a parent or guardian requests that we do so. As a parent or guardian, you reserve the right to request access to all personal information regarding your child that we have obtained on any of our websites. You may also request the removal of data (if that data still exists in our database) and / or prohibit any collection or use of data about your child in the future. If you are a parent who would like to exercise this right, contact us. In addition to the above, Ranch-and-boats.com guarantees the protection of children’s personal data in accordance with legal regulations relating to this matter.
4. Changes in information
You can contact us at any time to review your personal data, as well as changes, corrections or data. Until we receive notification of changes, we will continue to use your original contact information.
5. Your Permission
7. Protection of personal data and card data
Statement on protection and collection of personal data and their use
Ranch-and-boats.com undertakes to provide protection of personal data of customers, by collecting only the necessary, basic information about customers / users that is necessary to fulfill our obligation; informs customers about how to use the collected data, regularly gives customers a choice about the use of their data, including the ability to decide whether or not they want their name removed from the lists used for marketing campaigns. All user data is strictly kept and is available only to employees who need this data to do their job. All Ranch-and-boats.com employees and business partners are responsible for adhering to the principles of privacy protection.
Cookies are small text files used by websites to enhance the user experience.
The law allows cookies to be stored on your device if it is explicitly required for the operation of the site. For all other types of cookies, we need your permission.
These sites use different types of cookies. Some cookies are set by third party services that appear on our site.
You may change or withdraw your consent to the Cookie Statement on our website at any time.
11. How to submit a written consumer complaint
Pursuant to Article 10 of the Consumer Protection Act (Narodne novine no. 19/2022) we inform consumers that dissatisfaction with the product purchased or provided you can provide the service in one of the following ways:
- By personally submitting a written complaint to the headquarters at the address Braće Ćirila i Metoda 10, 22211 Vodice.
- By mail to the address of the headquarters: email@example.com
The merchant / service provider undertakes to confirm receipt in writing without delay for
The merchant / service provider undertakes to submit a written response to the complaint
at the latest within 15 days from the date of receipt of the complaint in accordance with this Notice clearly stating whether it accepts the validity of the consumer’s complaint. For this purpose, we ask you for a complaint that you submit in person in the store or deliver by mail, indicating your name, surname and address.
Your consent applies to the following domains: Ranch-and-boats.com
“AUTOPRAONICA MRŠA”, vl. Davor Mrša,
Braće Ćirila i Metoda 10, 22211 Vodice,